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NEW QUESTION # 60
Which two statements regarding drive 1.2.3.L1 are true? (Choose two.)
Answer: A,C
Explanation:
The identifier 1.2.3.L1 follows the NetApp disk naming convention, which specifies the location of the drive in the system. Here is the breakdown of the identifier:
* 1: This indicates the stack ID or loop ID. It represents the stack number in the disk shelf configuration.
* 2: This indicates the shelf ID. In this case, the drive is located in shelf 2.
* 3: This indicates the bay ID or slot number within the shelf. The drive is in bay 3.
* L1: This represents the logical port or logical disk identifier.
* The shelf ID is 2, so the drive is in shelf 2 (A is correct).
* The bay ID is 3, so the drive is in bay 3 (B is correct).
* C. The drive is in bay 2: The bay ID is explicitly specified as 3, not 2.
* D. The drive is in shelf 1: The shelf ID is clearly given as 2, not 1.
* NetApp Hardware Universe documentation provides details on disk naming conventions.
* The "ONTAP Disk Management Guide" includes a full explanation of disk IDs and their interpretation.
How to Interpret Disk Identifier 1.2.3.L1:Why Other Options Are Incorrect:References:
NEW QUESTION # 61
Which two commands from the Service Processor can provide information about installed field replaceable units (FRUs)? (Choose two.)
Answer: B,D
Explanation:
To view information about installed Field Replaceable Units (FRUs) using the Service Processor, the following commands are used:
* What it does:Displays a list of all installed FRUs, such as disks, power supplies, and fans.
* Example Usage:
1. system fru listsystem fru list
* What it does:Provides detailed information about specific FRUs, including serial numbers, statuses, and hardware details.
2. system fru showsystem fru show
* C. system sensors show:
* This command displays sensor data (e.g., temperature, voltage) but does not list FRUs.
* D. system power status:
* This command shows power supply status but does not provide FRU details.
Why Other Options Are Incorrect:
* "Service Processor Commands Guide" from NetApp provides a comprehensive overview of system fru list and system fru show.
References:
NEW QUESTION # 62
After a panic, the customer asks you to explain the error "watchdog timeout." Which explanation would be appropriate?
Answer: D
Explanation:
What Is a Watchdog Timeout?
* The watchdog is a software or hardware mechanism that monitors the system's health and ensures it is operating correctly.
* If the system fails to respond or update the watchdog timer within the specified time, the watchdog triggers a system panic to avoid further corruption or damage.
Cause of Watchdog Timeout:
* This usually occurs due to:
* A hardware failure (e.g., CPU or memory issue).
* A software bug causing a system hang or crash.
* The panic ensures the system stops operation to preserve data integrity and aid in troubleshooting.
NetApp Reference Documentation:
* "ONTAP Troubleshooting Guide" and "Core Dump Analysis Guide" provide details on interpreting watchdog timeouts and recommended actions.
NEW QUESTION # 63
In which two sections of AutoSupport can you find information to analyze the following panic? (Choose two.) Panic_Message: PCI Error NMI from device(s):ErrSrcID(CorrSrc(0xf00),UCorrSrc(0x18)), RPT(0,3,0):
Qlogic FC 16G adapter in slot 1 on Controller
Answer: A,C
Explanation:
To analyze the provided panic error, the two sections of AutoSupport that are essential for investigation are:
* What it is:HA-RASTRACE.TGZ contains HA (High Availability) system trace logs. It records hardware diagnostics, error traces, and the HA system's response to hardware events. These logs are critical when analyzing hardware-related panics, including those caused by PCI errors.
* Why it's relevant to the panic:In the given panic message, the NMI (Non-Maskable Interrupt) error originates from a Qlogic FC 16G adapter. HA-RASTRACE.TGZ will provide detailed diagnostics, including the error reporting from the HA interconnect and other hardware diagnostics. Specifically, it may include information about how the system detected the PCI fault and any actions taken to protect the system state.
* How to analyze:
* Extract the HA-RASTRACE.TGZ file from the AutoSupport bundle.
* Review hardware-related trace messages for entries associated with the PCI bus or the Qlogic FC adapter.
* Look for specific error codes or keywords like PCI Error, NMI, or Qlogic.
* References:
* NetApp's "AutoSupport Logs and Diagnostics Guide" highlights HA-RASTRACE.TGZ as a primary resource for debugging hardware faults.
* The "Panic Troubleshooting Guide" for ONTAP systems specifies HA-RASTRACE as a key source for identifying NMI-related errors.
1. HA-RASTRACE.TGZ
* What it is:SSRAM-LOG records low-level hardware error details, including PCI device register states and uncorrectable memory errors. It is particularly useful for analyzing errors originating in peripheral hardware like network or storage adapters connected via PCI.
* Why it's relevant to the panic:The panic message explicitly references a PCI Error NMI caused by a Qlogic FC adapter. SSRAM-LOG captures detailed state information for PCI devices, which can help identify whether the fault originated in the adapter hardware, the PCI bus, or another related component.
* How to analyze:
* Extract the SSRAM-LOG from the AutoSupport bundle.
* Search for PCI-related errors, including the specific error source IDs (e.g., ErrSrcID(CorrSrc (0xf00),UCorrSrc(0x18))).
* Review the log entries to confirm the root cause of the NMI.
* References:
* The "Hardware Diagnostics and Troubleshooting Guide for ONTAP" lists SSRAM-LOG as a key file for debugging PCI errors.
* NetApp's documentation on PCI diagnostics emphasizes the use of SSRAM-LOG for validating hardware-level faults.
2. SSRAM-LOG
NEW QUESTION # 64
In the latest MANAGEMENT LOG AutoSupport message, you try to inspect the ENVIRONMENT section but find it empty.
In which section of AutoSupport can you find the reason?
Answer: D
Explanation:
If the ENVIRONMENT section of the latest MANAGEMENT LOG AutoSupport message is empty, the reason can typically be found in the AUTOSUPPORT-BUDGET.XML file. This file contains information about AutoSupport resource allocation, including what sections were processed and any limits that were hit.
* AUTOSUPPORT-BUDGET.XML:
* This file provides a summary of the resources (budget) allocated for different AutoSupport sections.
* If the ENVIRONMENT section is missing or empty, the AUTOSUPPORT-BUDGET.XML file will indicate whether it was skipped due to resource constraints or configuration limits.
* Why Other Sections Do Not Apply:
* B. HEADERS: This section only contains metadata about the AutoSupport message, such as timestamps and node details. It does not explain missing sections.
* C. AUTOSUPPORT-HISTORY.XML: This file tracks the history of AutoSupport messages but does not provide information about missing sections.
* D. MANIFEST.XML: This file lists the contents of the AutoSupport bundle but does not provide details on why a specific section is empty.
Key Details:
* "ONTAP AutoSupport Troubleshooting Guide" explains the role of the AUTOSUPPORT-BUDGET.
XML file in diagnosing missing or incomplete AutoSupport sections.
References:
NEW QUESTION # 65
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